Data & Privacy
AI & Trust
Cybersecurity
Digital Services & Media
CHAPTER I
GENERAL PROVISIONSArticles 1 — 3
CHAPTER II
LIABILITY OF PROVIDERS OF INTERMEDIARY SERVICESArticles 4 — 10
CHAPTER III
DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENTArticles 11 — 48
CHAPTER IV
IMPLEMENTATION, COOPERATION, PENALTIES AND ENFORCEMENTArticles 49 — 88
CHAPTER V
FINAL PROVISIONSArticles 89 — 93
ARTICLE 11
Points of contact for Member States’ authorities, the Commission and the Board
ARTICLE 12
Points of contact for recipients of the service
ARTICLE 13
Legal representatives
ARTICLE 14
Terms and conditions
ARTICLE 15
Transparency reporting obligations for providers of intermediary services
ARTICLE 16
Notice and action mechanisms
ARTICLE 17
Statement of reasons
ARTICLE 18
Notification of suspicions of criminal offences
ARTICLE 19
Exclusion for micro and small enterprises
ARTICLE 20
Internal complaint-handling system
ARTICLE 21
Out-of-court dispute settlement
ARTICLE 22
Trusted flaggers
ARTICLE 23
Measures and protection against misuse
ARTICLE 24
Transparency reporting obligations for providers of online platforms
ARTICLE 25
Online interface design and organisation
ARTICLE 26
Advertising on online platforms
ARTICLE 27
Recommender system transparency
ARTICLE 28
Online protection of minors
ARTICLE 29
Exclusion for micro and small enterprises
ARTICLE 30
Traceability of traders
ARTICLE 31
Compliance by design
ARTICLE 32
Right to information
ARTICLE 33
Very large online platforms and very large online search engines
ARTICLE 34
Risk assessment
ARTICLE 35
Mitigation of risks
ARTICLE 36
Crisis response mechanism
ARTICLE 37
Independent audit
ARTICLE 38
Recommender systems
ARTICLE 39
Additional online advertising transparency
ARTICLE 40
Data access and scrutiny
ARTICLE 41
Compliance function
ARTICLE 42
Transparency reporting obligations
ARTICLE 43
Supervisory fee
ARTICLE 44
Standards
ARTICLE 45
Codes of conduct
ARTICLE 46
Codes of conduct for online advertising
ARTICLE 47
Codes of conduct for accessibility
ARTICLE 48
Crisis protocols